Community Guidelines

Version 1.0

1. Introduction and Acceptance

Welcome to MyCollectorsVault (the "App," "Service," "we," "us," or "our"), operated by PMK17Labs Inc. MyCollectorsVault is a community for collectors to catalog, showcase, discuss, and connect around their collections. These Community Guidelines (the "Guidelines") explain what is and is not allowed on the App and describe how we keep the community safe.

These Guidelines apply to everyone who accesses or uses MyCollectorsVault and to all content, activity, and interactions on the Service, including profiles, photos, catalog entries, descriptions, comments, messages, listings, reviews, usernames, and any other user-generated content ("UGC" or "Content").

By creating an account, or by accessing or using the App, you agree to follow these Guidelines. You must actively accept these Guidelines during registration. These Guidelines form part of, and should be read together with, our Terms & Conditions and Privacy Policy. If you do not agree, you may not use MyCollectorsVault.

We have zero tolerance for objectionable content and abusive behavior. We reserve the right to remove Content and to suspend or terminate accounts that violate these Guidelines, as described below.

2. Eligibility and Age Requirements

You must be at least 18 years old to create an account and use MyCollectorsVault. This minimum age is also stated in our Terms & Conditions and Privacy Policy, and all three documents use the same minimum age. Where local law requires a higher minimum age or parental consent for users under the age of majority, you are responsible for complying with that law, and we may require verifiable parental or guardian consent.

You must provide accurate registration information, keep your login credentials secure, and are responsible for all activity that occurs under your account. One person may not maintain multiple accounts to evade enforcement action, and you may not use another person's account without permission.

3. Our Commitment to a Safe Community

To keep MyCollectorsVault safe and welcoming, we maintain the following safeguards, which apply to all user-generated content on the Service:

• Content filtering and moderation. We use a combination of automated filtering and human review to detect and remove objectionable Content. Content may be screened before or after it becomes visible, and we may remove Content at any time.
• Reporting. Every piece of user-generated content and every user profile can be reported directly in the App, so you can flag anything you believe violates these Guidelines (see "Reporting Violations").
• Timely action. We act on reports of objectionable Content and will remove violating Content and eject the users who provided it, generally within 24 hours of a valid report.
• Blocking. You can block any user to stop them from contacting you or interacting with your Content (see "Blocking Users").
• Published contact. You can reach our moderation and support team at any time using the contact details in the "Contact Us" section.

4. Content You May Share

MyCollectorsVault is built for genuine collectors. You are encouraged to share photos and details of items in your collection, catalog and organize your items, write accurate descriptions, discuss collecting, ask and answer questions, give constructive feedback, and connect respectfully with other collectors.

You may only post Content that you own or have the right to share, that is accurate and not misleading, and that complies with these Guidelines, our Terms & Conditions, and applicable law. You are solely responsible for the Content you post and for the consequences of posting it.

5. Prohibited Content and Conduct

The following Content and behavior are strictly prohibited anywhere on MyCollectorsVault, including in profiles, catalog entries, descriptions, comments, direct messages, listings, and usernames. This list is not exhaustive; we may act against any Content or behavior we reasonably consider harmful or objectionable.

• Illegal content or activity of any kind, or content that facilitates or promotes illegal acts.
• Child sexual abuse material (CSAM) or any sexualization of minors. We have absolute zero tolerance. We remove such content immediately, terminate the account immediately, preserve relevant information, and report to the appropriate authorities, including NCMEC where applicable.
• Sexual or pornographic content, nudity, or sexually suggestive material.
• Hate speech or discrimination targeting people based on race, ethnicity, national origin, religion, disability, disease, age, sexual orientation, gender, or gender identity.
• Harassment, bullying, threats, intimidation, or stalking of any person.
• Violent, graphic, or gory content, or content that promotes, incites, or glorifies violence or terrorism.
• Content that promotes self-harm, suicide, or eating disorders.
• Fraud, scams, deceptive schemes, or counterfeit goods, including misrepresenting the authenticity, condition, origin, or value of an item (see "Authenticity, Counterfeits, and Collector Integrity").
• Spam, unsolicited advertising, chain messages, or repetitive, irrelevant, or manipulative content, including engagement or ranking manipulation and fake reviews.
• Impersonation of any person, brand, or organization, or misrepresenting your affiliation with anyone.
• Infringement of intellectual property, including unauthorized use of trademarks, logos, copyrighted images, or other protected material (see "Intellectual Property").
• Doxxing or sharing private or personal information about others without their consent (see "Privacy and Personal Information").
• Malware, phishing, or attempts to compromise the App, other users, or their data, and links to malicious or harmful websites.
• Sale, promotion, or facilitation of regulated, restricted, or dangerous goods, including weapons, drugs, or other items whose sale is restricted by law.
• Misinformation that is likely to cause harm, and content that is knowingly false or deceptive.

6. Authenticity, Counterfeits, and Collector Integrity

Because MyCollectorsVault is a collector community, integrity around the items shown and described is essential. When you catalog, showcase, describe, or list an item, you must be truthful about its authenticity, brand, condition, provenance, and any restoration, reproduction, or modification.

• Do not present counterfeit, replica, fake, or bootleg items as authentic, and do not sell or promote counterfeit goods.
• Clearly label reproductions, customs, replicas, or restored items as such.
• Do not knowingly post false information about an item's rarity, edition, value, or history.
• Do not use images that are not yours, or that misrepresent the item you actually own or offer.

7. Trading, Buying, and Selling Between Members

Where the App enables members to trade, buy, sell, or make offers on items, you must act honestly and lawfully. Describe items accurately, honor commitments you make, and comply with all applicable consumer, tax, and trade laws. Do not use the App to defraud others, launder money, or circumvent payment or platform rules.

Unless expressly stated otherwise, PMK17Labs Inc. is not a party to transactions between members and does not guarantee any item, member, transaction, or outcome. You transact with other members at your own risk. Disputes between members are primarily between those members; however, we may remove listings and take enforcement action where these Guidelines are violated.

8. Respect and Anti-Harassment

Treat other members with respect, even in disagreement. Debate ideas and collections, not people. Harassment, personal attacks, hateful or demeaning language, threats, coordinated pile-ons, and unwanted repeated contact are not allowed. If another member has blocked you or asked you to stop, do not attempt to contact them through other means.

9. Intellectual Property

Respect the intellectual property rights of others. Only post images, text, logos, or other material that you own or are authorized to use. Do not upload content that infringes copyrights, trademarks, or other rights. If you believe Content on MyCollectorsVault infringes your intellectual property, contact us using the details below and we will review and respond, including removing infringing Content and, where appropriate, terminating repeat infringers.

10. Privacy and Personal Information

Protect your own and others' privacy. Do not share personal or sensitive information about other people—such as home addresses, phone numbers, financial details, or private messages—without their clear consent. Be thoughtful about the information you reveal about yourself in public areas of the App. Our handling of your personal data is described in our Privacy Policy.

11. Protection of Minors

The safety of young people is a priority. Content that sexualizes, endangers, exploits, or targets minors is absolutely prohibited and will be reported to the relevant authorities. Adults must not use the App to contact minors inappropriately, to solicit personal information from minors, or to arrange offline contact with a minor. If you become aware of any content or behavior that threatens a minor, report it immediately.

12. Reporting Violations

If you see Content or behavior that violates these Guidelines, please report it. You can report any piece of user-generated content or any user profile directly within the App using the "Report" option, or you can contact us using the details in the "Contact Us" section. Reports can be made confidentially.

We review reports and take appropriate action. For objectionable Content, we aim to review and act—including removing the Content and ejecting the user who provided it—generally within 24 hours of receiving a valid report. Some complex cases may take longer, but we will act as quickly as reasonably possible. Do not submit false or bad-faith reports; misuse of the reporting system is itself a violation.

13. Blocking Users

You can block any member at any time. Blocking prevents that member from contacting you, messaging you, and interacting with your Content within the App. You can manage blocked users in your account settings. Blocking is independent of reporting—you can do either or both.

14. Content Moderation and Enforcement

We may review, filter, restrict, hide, or remove any Content, and we may limit, suspend, or terminate any account, at our reasonable discretion, to enforce these Guidelines and protect the community. Depending on the severity and frequency of a violation, actions may include one or more of the following:

• Removing or hiding the offending Content.
• Issuing a warning or notice to the member.
• Restricting features (for example, posting, messaging, or listing).
• Temporarily suspending the account.
• Permanently terminating the account and removing associated Content.
• Preserving information and reporting to law enforcement or other authorities where required or appropriate (for example, for CSAM or credible threats).

Serious violations—such as CSAM, credible threats of violence, fraud, or repeated abuse—may result in immediate termination without prior warning. Where appropriate, we will let affected members know the outcome of a report or an enforcement action, subject to legal and privacy limits.

15. Appeals

If your Content was removed or your account was restricted or terminated and you believe this was a mistake, you may appeal by contacting us using the details below. Explain why you believe the action was incorrect. We will review appeals in good faith, but we are not obligated to restore Content or accounts, particularly for serious or repeated violations.

16. Automated Abuse, Bots, and Security

Do not use bots, scrapers, or other automated means to access, collect data from, or interact with the App without our written permission. Do not attempt to bypass security measures, rate limits, or access controls, interfere with the App's operation, or gain unauthorized access to accounts, systems, or data.

17. Contact Us

You can reach our moderation and support team for reports, questions, intellectual property notices, or appeals at:

MyCollectorsVault — PMK17Labs Inc.
Email: support@mycollectorsvault.com
Legal and privacy: legal@pmk17labs.com
Address: 8 The Green, STE B, Dover, DE 19901, USA

We aim to acknowledge reports promptly and to respond to other enquiries within a reasonable time.

18. Changes to These Guidelines

We may update these Guidelines from time to time to reflect changes to the App, our community, or legal requirements. When we make material changes, we will update the "Version" and effective date and, where appropriate, notify you in the App. Your continued use of MyCollectorsVault after changes take effect means you accept the updated Guidelines.

19. Acknowledgement

By registering for and using MyCollectorsVault, you confirm that you have read, understood, and agree to these Community Guidelines, and you agree to use the App in accordance with them. You acknowledge that violating these Guidelines may result in removal of Content and suspension or termination of your account.